Contact Us

Website Support

Need help logging in, Error messages, Error in payment process, Website issues, etc.

Taxpayer Support Phone: (877) 693-4435

Taxpayer Support Fax: (225) 231-6201

Taxpayer Support Email: ParishEFile@avenuinsights.com

Note: Support staff is available to provide assistance with the online filing application. However, only municipal tax administrators and/or tax advisors should be consulted to provide specific assistance related to municipal taxes, rules and regulations.

Minimum System Requirements

Web Browsers: To use the major features of this website, you must have Microsoft Internet Explorer 7.0 or above installed. You can download the latest version of the Internet Explorer at http://www.microsoft.com/windows/downloads/ie/getitnow.mspx. At this time, we are unable to support AOL users.

Adobe Acrobat Reader: Adobe Acrobat Reader is software that lets you view and print Portable Document Format(PDF) files. In order to obtain an electronic copy of your return, you must have Adobe Acrobat installed on your PC: Download the Adobe Acrobat software at https://get.adobe.com/reader/ .