Contact Us
Website Support
Need help logging in, Error messages, Error in payment process, Website issues, etc.
Taxpayer Support Phone: (877) 693-4435
Taxpayer Support Fax: (225) 231-6201
Taxpayer Support Email: ParishEFile@avenuinsights.com
Online Help: Quick Start Guide
Note: Support staff is available to provide assistance with the online filing application. However, only municipal tax
administrators and/or tax advisors should be consulted to provide specific assistance related to municipal taxes, rules and regulations.
Minimum System Requirements
Web Browsers: To use the major features of this website, you must have Microsoft Internet Explorer 7.0 or above installed. You can download the latest version of the
Internet Explorer at http://www.microsoft.com/windows/downloads/ie/getitnow.mspx. At this time, we are unable to support AOL users.
Adobe Acrobat Reader: Adobe Acrobat Reader is software that lets you view and print Portable Document Format(PDF) files. In order to obtain
an electronic copy of your return, you must have Adobe Acrobat installed on your PC: Download the Adobe Acrobat software at https://get.adobe.com/reader/ .